We give your network the proactive care it deserves.
Keep your IT running smoothly
Proactive Network Care ensures that your servers and network environment are optimized and configured to best address your operational needs. We proactively monitor your entire IT ecosystem, inspect your network for indications of trouble and fix any flaws before they become a major disruption to your daily operations.
Organizations with the Proactive Network Care service enjoy peace of mind knowing that their digital assets are secure and that employees can focus on their core business operations. Our Proactive Network Care service includes:
We will monitor your IT system to ensure the overall health of your network. If even the smallest issues arise, we can restore your back-end systems to optimal working order so that small issues don’t become big problems and result in costly outages.
Our maintenance regimen ensures that your server and network are optimized. Profound Cloud performs updates to your operating system, including security patches, disk cleanup and reboots of your system to keep your IT environment safe, healthy and functioning at optimal speeds.
Fixed-Fee Incident Resolution and Change Management
We will resolve issues that we find as well as make sure that your network is configured properly for your needs. Our fixed-fee options help you streamline costs while maintaining the integrity of your critical business operations.
Personalized and Cost Effective Network Support
We offer three levels of Proactive Network Care to address the needs of small and mid-sized businesses. Our commitment to flexibility and customer satisfaction means that customers can select a program that fits their requirements, whether it be lower monthly costs or predictable and balanced spending.